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Success is about good habits and systems. As real estate investors, checklists help us develop good habits and keep good systems.
In the book The E-Myth Revisited, Michael E Gerber talks about the importance of replacing the reliance of personnel with systems that anyone can follow. It is our goal with checklists to accomplish that. Anyone–yes anyone–should be able to follow the systems and checklists we create and become a successful real estate investor. Your checklists should accomplish the same thing for your business.
We originally had our checklists web based, but recently moved them to a Microsoft Word document. Our checklists and systems in this Word document are all inter-linked so that if you are reading the daily system and it says to put out Post It Notes as a means of advertising or more specifically to use the Post It Note Checklist, you can click on Post It Notes to get more information on Post It Notes and/or click on the Post It Note Checklist for the checklist of exactly step-by-step how to put out Post It Notes.
Our checklists allow us to pass on information learned from experiences we have had and experiences shared with us by our mentors and fellow investors to the people that implement our systems via our checklists.
By insisting that our staff use our checklists (and not just do things from memory), we are insisting that they do each job completely and are using the most up-to-date system possible.
Furthermore, if our staff notices that something is not working, we insist that they give us feedback and help us enhance and improve the systems and checklists in our business.